Privacy policy

At Karamele, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or interact with our website. By accessing or using our website, you agree to the practices described in this policy.

Exchanges / replacement/ time line

1. Information We Collect

We may collect the following types of information when you use our website:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (processed securely through third-party payment gateways)

b. Non-Personal Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited on our site
  • Time spent on our site
  • Cookies and other tracking technologies

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfil your orders.
  • To send order confirmations, updates, and promotional offers (including the flat 10% discount).
  • To improve our website’s functionality and user experience.
  • To respond to your inquiries or customer service requests.
  • To comply with legal obligations and prevent fraudulent activities.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These technologies help us:

  • Remember your preferences and shopping cart items.
  • Analyze website traffic and user behaviour.
  • Provide personalized product recommendations.

You can disable cookies in your browser settings; however, this may affect your ability to fully use our website.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who assist with payment processing, shipping, or website analytics.
  • Legal Authorities: When required to comply with legal obligations or to protect our rights.

5. Data Security

We implement industry-standard security measures to protect your information. While we strive to safeguard your data, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and secure devices while accessing our site.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of receiving marketing communications by clicking the "Unsubscribe" link in our emails.
  • Request details about the data we collect and how it is used.

To exercise these rights, please contact us at connect@karamele.in.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: connect@karamele.in
Phone: +91-9318390897
Address: W 119, Greater Kailash 2,
New Delhi - 110048

By using Karamele, you agree to this Privacy Policy. Thank you for trusting us with your personal information.